Frequently Asked Questions
Banking FAQ's How do I make a deposit to my account ? How long does it take to process my deposit ? Financial Transactions How do I withdraw my winnings ? What is the 'Pending Withdrawals' screen ? I have made a withdrawal request but have changed my mind. How do I cancel the request ? How can I follow up financial transaction operations ? How much can I deposit to my Nuts Poker balance ? Is it safe to use my credit card at Nuts Poker ?
Neteller FAQ What is NETeller ? How do I deposit, withdraw and transfer funds ? How do I become Certified ? How do I verify my bank account ? Why was my withdrawal declined ? Why was my credit card declined ? How do I change the personal information in my NETeller account ? Why is my transfer to a merchant still pending ?
Poker FAQ What kind of games does Nuts Poker offer ? What do I do if I can't log on to Nuts Poker ? What tournaments and events are offered by Nuts Poker ? What do I do if I get disconnected during a game at Nuts Poker ?
Technical FAQ What do I have to do in order to play at Nuts Poker ? How long does the download process take ? What's the name of the downloaded setup program ? Do I have to download every time I want to play ? After downloading the software, what do I do next ? What are the minimum system requirements ? Can I use Nuts Poker with a Mac computer ?