Frequently Asked Questions

Banking FAQ's

How do I make a deposit to my account ?
How long does it take to process my deposit ?

Financial Transactions

How do I withdraw my winnings ?  
What is the 'Pending Withdrawals' screen ?
I have made a withdrawal request but have changed my mind.
How do I cancel the request ?
How can I follow up financial transaction operations ?
How much can I deposit to my Nuts Poker balance ?
Is it safe to use my credit card at Nuts Poker ?

Neteller FAQ

What is NETeller ?
How do I deposit, withdraw and transfer funds ?
How do I become Certified ?
How do I verify my bank account ?
Why was my withdrawal declined ?
Why was my credit card declined ?
How do I change the personal information in my NETeller account ?
Why is my transfer to a merchant still pending ?

Poker FAQ

What kind of games does Nuts Poker offer ?
What do I do if I can't log on to Nuts Poker ?
What tournaments and events are offered by Nuts Poker ?
What do I do if I get disconnected during a game at Nuts Poker ?

Technical FAQ

What do I have to do in order to play at Nuts Poker ?
How long does the download process take ?
What's the name of the downloaded setup program ?
Do I have to download every time I want to play ?
After downloading the software, what do I do next ?
What are the minimum system requirements ?
Can I use Nuts Poker with a Mac computer ?